I have been playing on Stackr for a little while ..I went to redeem with the option to have it instantly sent to my debit card. .. noticed it was pending for good Amount of time ..few hours later they sent an email stating my account was closed and said its cuz I was using vpn.. I wasn’t. I went back and forth by email with no luck. I reached out on FB messenger and low and behold a manager named Conner responded, apologized and fixed my account and sent my redemption.. I was beside myself almost crying because I thought I was out of the SC I won. They are by far the best as far as games , redeems and the actual support from them
7011 people found this review useful
I had a dispute with the casino regarding a significant amount of money. Multiple attempts to resolve the matter directly brought no results. Only after submitting the case to Casino Guru was the issue finally resolved. Petronela, who handled the case, demonstrated full commitment and outstanding professionalism, for which I am very grateful. Without her assistance, closing the case would not have been possible
8304 people found this review useful